Returns & Exchanges

At NSI, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns on unopened and unused products within 30 days of delivery.

1

Initiate Your Request

Log into your NSI account or use our Guest Portal to submit a return request using your order number and email address.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all seals are intact to qualify for a full refund.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing